X-Treme Electric Bicycles
Our Warranty We Offer On All Bicycles and Scooters.Even if you did not buy your bicycle direct from X-Treme, rest assured your covered, providing you purchased it from one of our authorized dealers.
X-Treme offers a 90-day limited manufacturers warranty on all bicycles and accessories on all models that are purchased from an authorized dealer and up to 180 days on certain listed models. Original purchase receipt required.
X-Treme will NOT offer any warranty on any products purchased from second hand sellers, non authorized Dealers, products purchased used, or products that are purchased via outlet centers. X-Treme will offer free lifetime technical support access on these products & if parts are needed, those parts may be purchased from X-Treme.
Selected 90 day warranty models include:
Electric Bicycle's XB-504 - Cabo Cruiser - Alpine Trails - Sierra Trails - Clearwater - South
Selected 6 Month (180 days) Warranty models include:
Trail Maker - Trail Climber - X-Cursion - Newport - Malibu - City Express - Kona - Hanalei - Baja - Rubicon - Sedona
Selected 12 Month (ONE Year) Warranty models include:
Summit 36V - Summit 48V
Selected Limited Lifetime Warranty On Frame:
Trail Maker - Trail Climber - X-Cursion - Newport - Malibu - Kona - Hanalei - Baja - Rubicon - Sedona - Summit 36V - Summit 48V
The warranty starts the day the bicycle is delivered to you. This warranty covers factory defects and defaults only. We do not cover misuse or broken parts caused by the user or by any other event. We will pay for standard shipping service costs on the first & second warranty shipment only. Any additional warranty parts that are needed will require the customer to pay all shipping costs.
Battery Warranty
We offer a full 6-month even trade warranty on defective batteries.
Selected 1 year battery warranty models include:
Trail Maker - Trail Climber - X-Cursion - Newport - Malibu - City Express - Kona - Hanalei - Baja - Rubicon - Sedona - Summit 36V - Summit 48V
If any battery should become faulty within the specified warranty period we will replace the battery free of charge. X-Treme requires that defective batteries be returned to us for exchange. X-Treme does not pay the shipping fee's to return the batteries to us however we will pay to ship the replacement batteries back to you. If you have questions about our warranty, please contact our support department by opening a ticket only at A friendly representative will get back to you quickly. Our support department hours are Monday through Thursday 8 AM to 5 PM PST.
